Hotelier's response :
Dear Madam,

I am delighted to read that you thoroughly enjoyed your stay with us, and I thank you for taking the time to write to us!

Thank you for your feedback regarding the comfort of our rooms and the wireless charging pad installed on the bedside table in each room, which is indeed very helpful for guests who forget theirs!

I wish you a pleasant evening and perhaps we'll see you again soon at our lovely hotel!

Sincerely,
Noëlline
The Reception Team

Hotelier's response :
Dear Guest,

Thank you for sharing your feedback following your stay at our hotel. We are pleased to read that our team's welcome met your expectations and that you enjoyed your stay overall.

However, we are sorry to hear that some aspects did not fully meet your usual travel comfort standards. We appreciate your comment regarding the lack of toilet paper in the bathroom. We understand how important these details are to our guests' well-being and will strive to pay closer attention to ensure this does not happen again.

We also appreciate your experience at breakfast. We regret the late replenishment of certain items and the lack of available tableware, and your observations will be passed on to the team to ensure smoother service.

Your feedback is valuable and helps us improve the quality of our services for future guests.

We wish you a pleasant rest of your day.

Noëlline
The Reception Team

Hotelier's response :
Dear Madam, dear Sir,

I would like to thank you for leaving us this review after your stay in our hotel.
I am delighted to read that you enjoyed the location, the cleanliness of the establishment and the silent airconditioning system.
We can't wait t have you back for another stay !
Kind regards,
Etienne, reception service.

Hotelier's response :
Dear Madam, dear Sir,

I would like to thank you for leaving us this review after your stay with us.
I am delighted to read that you enjoyed our staff, the room and the bathroom.
It was a pleasure to have you and we can't wait to have you back for another great stay.
Kind regards,
Etienne, reception service.

Hotelier's response :
Dear Sir/Madam,

Thank you for sharing your feedback. We are delighted that you appreciated our hotel's central location and the warm welcome from our team.

However, we would like to point out that you booked a Comfort room, which is between 15 and 17 square meters. This may explain why the space did not entirely meet your expectations, especially for a stay with your dog. We also have Privilege rooms, which are more spacious, ranging from 17 to 21 square meters, should you wish to enjoy greater comfort during a future stay.

Regarding breakfast, its price reflects the quality of the products we offer, many of which are sourced from local producers, to provide our guests with an authentic and delicious experience.

We are sincerely sorry about the mold in the shower. This is a very important issue for us, and please be assured that we will pay closer attention to these details to improve the quality of our rooms.

We hope to have the pleasure of welcoming you back and making your next stay even more enjoyable.

We look forward to welcoming you again for an even more satisfying experience!

Sincerely, Noëlline
The Reception