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Our customers recommend it   4.7/5  sur 960 avis
Our customers recommend it4.7/5 on 960 reviews
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  • Hotel room in Limoges city centre

Your reviews
written after your stay at the hotel

100% genuine reviews
Satisfaction
Index
93 %
the 23/07/2026
Family - 60-69 years - Date of stay : 20/07/2026

Excellent in every way.

100 %
From Paul, the 16/07/2026
couple - 50-59 years - Date of stay : 15/07/2026

Experience was good; disappointed that we had to chase our deposit, it felt to us that until we had emailed the deposit refund had been forgotten, as we received the refund within 20mins of us emailing the hotel;

Apart from that, great location, quiet rooms, and a very good price

80 %
From Al, the 14/07/2026
Family - 50-59 years - Date of stay : 13/07/2026

Clean, well proportioned rooms, great breakfast selection.

100 %
the 11/07/2026
Business - 40-49 years - Date of stay : 10/07/2026

Dishonest with human life

Hotelier's responseHotelier's response :
Good evening, Sir,

I am surprised by your feedback, as the situation is not due to an error on our part. When you made your reservation, you chose a non-cancellable and non-refundable offer. The terms of this offer clearly state that in the event of cancellation, the full amount of the stay remains due. This very constraint is what allows you to benefit from a more advantageous rate.

If you had any doubt about whether you would still be able to keep your reservation, it would have been preferable to opt for a flexible rate. Although more expensive, this rate allows you to cancel your reservation free of charge up to the deadline specified in the terms and conditions.

These different offers cater to different needs, and it would not be consistent to offer a non-refundable promotional rate if it could ultimately be canceled under the same conditions as a flexible rate.

Thank you for your understanding.

Sincerely,
Noëlline
The Reception

20 %
the 10/07/2026
couple - 60-69 years - Date of stay : 05/07/2026

Very pleasant, within walking distance to bars and restaurants. Hotel very clean,

100 %
the 03/07/2026
Alone - 60-69 years - Date of stay : 23/06/2026

Very pleasant and would stay there again

100 %
From Chris, the 29/06/2026
Alone - 40-49 years - Date of stay : 28/06/2026

Overall a good stay in a convenient location. I will be back

100 %
From Jude, the 27/06/2026
Alone - 70-79 years - Date of stay : 26/06/2026

Really enjoyed my stay. Perfect for solo travellers like myself. Enjoyed pool/ spa facilities also.

100 %
From Bernadette B., the 23/06/2026
Family - 50-59 years - Date of stay : 14/06/2026

We had a lovely stay, there was a nice bar in the hotel and a lovely outside seating area.

100 %
the 23/06/2026
Alone - 70-79 years - Date of stay : 22/06/2026

The room, numero 8, lacked one thing: a view. But otherwise is was perfect, as was my stay for two nights.

100 %
the 22/06/2026
couple - 40-49 years - Date of stay : 21/06/2026

Way disappointed as we booked the hotel because it advertised a pool on booking.com. We came to town during the heat wave so we’re very frustrated to learn how expensive pool access is for guests. We would have stayed at the Novotel if the cost of the pool had been made explicit. We were very unhappy about it.
Reading reviews since it is obvious some staff have left people use it for free. Our receptionist was not friendly or understanding

80 %
From Amanda, the 17/06/2026
couple - 50-59 years - Date of stay : 16/06/2026

Value for money and good location but room for improvement

Hotelier's responseHotelier's response :
Dear Madam,

I would like to thank you for leaving us this review after your stay in our hotel.
It is my pleasure to read that you enjoyed the rate of the rooms and services as well as the location of our establishment.
I took note of your opinion of the breakfast.
I understand that having cold food can spoil the experience a little bit.
Thank you again for your review as it helps us to offer a better experience everytime.
Kind regards,
Etienne, reception service.

100 %
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

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  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.